We believe that everyone should have the opportunity to own beautiful gold jewelry from ALMOJAH JEWELLERY LLC. Our Layaway Program allows our customers to reserve favorite pieces while making manageable payments over time. Here our Layaway Policy carefully to understand how our program works.

 

Installments/Layaway & Customized Order Terms and Conditions:

 

1. Eligibility:

Layaway is available on Each item which cost a minimum of 5,000 AED.

A valid Emirate ID Card is required.

Available for both in-store and online purchases.

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2. Down Payment & Payment Schedule

A minimum down payment of 50% of the total purchase price is required to initiate a layaway plan.

A standard rate of 15% making charges will be applied.

The total balance must be paid in full within 03 months from the date of the initial deposit.

There will be the Grace period of maximum 01 week to deposit all amount to get their items.

Payments must be made in equal installments (Monthly). 50% down payment for customized Order.

Modes of payment are Cash/Card/Bank transfer/other.

Payments can be made in-store or online, and must be made on or before the scheduled dates.

 

3. Cancellation

If customer wish to cancel his/her layaway:

Down Payment is Refundable if you cancel the agreement within 07 days.

There will be the deduction of 10% from total amount if you cancel the agreement after 07 days.

Company is authorized to cancel the layaway by itself if customer in unable to deposit the final payment within the given time period.

Orders for customized, engraved, or made-to-order jewelry cannot be canceled once production has started. If you wish to cancel before production begins, please contact us as soon as possible. A cancellation fee may apply.

 

4. Final Payment

In order to take possession of the item, the full balance must be paid. Once final payment has been made, the item will be ready for pickup or shipment (if applicable).

 

5. Documentation / Storage

Items placed on layaway will be stored securely at our location for the duration of the layaway period.

Use a Layaway Agreement Form

    o Have customers sign an agreement detailing the layaway terms.

    o Retain a copy for both parties.

Send Payment Reminders

    o Use SMS, email, or phone calls for reminders on upcoming due dates.6.

 

Transferability/Changeability

Layaway agreements are non-transferable.

The customer who entered into the layaway agreement must be the one to complete the payments.

If a customer desires to amend the layaway item at the time of pickup, a 10% deduction will be applied.

 

7. Gold Rate Fluctuation Impact

Negotiable:

□ Fixed

□ Unfixed

 

8. Gold Saver Agreement Highlights

A minimum initial deposit of 100AED is required to open the account.

The recommended deposit frequency is monthly, but customers can also choose bi-weekly or quarterly.

All deposits must be made in cash, card or via bank transfer to the store’s designated account.

A receipt will be issued for each deposit made.

Bonus Rewards:

     Customers who maintain consistent monthly deposits for the entire year will receive a bonus reward of 2% – 2.5% of their total

     savings to spend on jewelry.

Withdrawals:

     Customers can collect their total savings at the end of the year to make purchase along with Bonus reward. Customers must keep

     track of their deposits and are encouraged to reach out to store representatives for any discrepancies.